RESERVATION F.A.Q

(please read below prior to booking)

Q - How can I book a table?

A - All reservations must be made online. Click on the button at the bottom of this page. We allow for bookings 2 months in advance. Once your reservation has been made you will receive a notification via email and or SMS.

Q - Can I make a reservation for large groups?

A - We have updated our policy to allow up to groups of 6 online. Please note, we have a limited section available nightly. GROUPS OF 5+ ARE SUBJECT TO AUTO-GRATUITY (20%) and seat times are restricted to 5PM, 7PM, 9 PM.  For groups of 7+, please call during service hours and we will provide availability options and details. We suggest a min of 1 week in advance booking for larger parties. 

Q - What time is someone there if I would like to speak to someone?

A - The best time to call the restaurant is during service hours (5 pm to 10 pm daily). We are closed on Tuesdays.

Q - Why do you need my credit card?

A - A credit card is required to secure reservations. There will be a charge of $25/per person (this includes children) should you cancel less than 24hrs/48hrs from your reservation time or in an event of a NO-SHOW. This is not a deposit.

NOTE: Our sister restaurant "Kin Kao - Commercial Dr" is a different restaurant, if you go to the wrong location, you are STILL responsible for your booking with us.

Q- How long are seat times? Cancellation policy? Grace period?

A -Please see chart below for reference. Cancellations/modifications can be made through OpenTable or by contacting us during service hours by phone. Any changes inside the cancellation window will be subject to our late cancellation fee.

# of Guests | Dining Time | Cancellation window | Late Cancellation & No-Show Fee

1 - 2 | 1 Hr 30 Mins | 24 Hrs+ | 25$ PP

3-4 | 2 Hrs 0 Mins | 24 Hrs+ | 25$ PP

5 + | 2 Hrs 0 Mins | 48 Hrs+ | 25$ PP

Q- Can I emailed to cancel my reservation?

A - We are happy to cancel for you but we prefer you manage your own reservation online. This can be done up to 24+ hrs/ 48+ hrs from your reservation time (depending on your group size - refer to chart above). If you contact us to cancel via email inside the cancellation policy window, we will simply cancel for you, however, you will be responsible for the fee associated with your reservation. You can mange your reservation thorough OpenTable via their app, web portal or the link in your confirmation (email and sms). This fee cannot be waived or refunded - it is automatic based on the cancellation time.